This privacy notice explains how Casino Cruise, an independent information portal operated at casino-cruise.org.uk, collects, uses and protects your personal data when you visit this site. We are committed to transparency under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who controls your data
The data controller for this portal is the operator of casino-cruise.org.uk. We are responsible for deciding how your personal information is processed and for what purpose. This notice concerns only data collected through our own site — it does not cover the casino operator's separate data practices, which are governed by their own privacy policy.
What information we collect
We collect two categories of data: information you provide directly, and technical data gathered automatically as you use the site.
Information you give us: When you contact our editorial team at [email protected], we receive your email address, the content of your message, and any other details you choose to include. We collect this solely to respond to your enquiry.
Technical and usage data: Like most websites, we automatically collect certain information when you visit. This includes your IP address, browser type and version, operating system, referring URL, pages viewed, time spent on each page, and the date and time of your visit. We use this data to understand how our content is used and to improve the site's functionality.
Cookies and tracking: We use cookies to remember your preferences and to analyse site traffic. Details of which cookies we set, and how to control them, are in our cookie policy.
Why we process your data
We process personal information for the following purposes:
- To respond to enquiries sent via email
- To maintain and improve the site's technical performance
- To analyse visitor behaviour in aggregate and optimise content
- To comply with legal obligations, including data protection and record-keeping requirements
Lawful basis for processing
Under UK GDPR, we rely on the following legal grounds:
- Consent: For analytics cookies and any optional tracking, where we ask your permission through the cookie banner
- Legitimate interests: For technical data needed to operate the site securely and to understand how our content performs, balanced against your reasonable expectations of privacy
- Contractual necessity: To fulfil a request you make when contacting us
- Legal obligation: Where we must retain records or comply with regulatory requirements
Who sees your information
We share personal data only where necessary to operate the site or where required by law. This includes:
Service providers: We use third-party services for hosting, email delivery, and analytics. These processors act on our instructions and are contractually bound to protect your data. Providers may be located outside the UK, in which case we ensure appropriate safeguards are in place.
Analytics and advertising partners: If you consent to analytics or advertising cookies, aggregated usage data may be shared with Google Analytics or similar platforms. This data is anonymised wherever possible and used to measure site performance.
Legal disclosure: We may disclose personal information if required by law, court order, or to protect our legal rights and the safety of others.
We do not sell, rent or trade personal data to third parties for their own marketing purposes.
Your rights under UK GDPR
You have the following rights regarding your personal information:
| Right | What it means |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Rectification | Ask us to correct inaccurate or incomplete information |
| Erasure | Request deletion of your data where we have no legitimate reason to keep it |
| Restriction | Ask us to limit how we use your data in certain circumstances |
| Portability | Receive your data in a structured, machine-readable format and transfer it elsewhere |
| Objection | Object to processing based on legitimate interests or for direct marketing |
| Withdraw consent | Revoke consent for processing that relies on it, without affecting prior lawful use |
How to exercise your rights
To make a request or raise a concern about how we handle your data, contact us at [email protected]. We will respond within one month of receiving your request. If the request is complex or we receive multiple requests from you, we may extend this period by a further two months and will let you know.
You also have the right to lodge a complaint with the UK's supervisory authority for data protection. The Information Commissioner's Office (ICO) can be reached at ico.org.uk, by phone on 0303 123 1113, or by post at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
How long we keep your data
We retain personal information only as long as necessary for the purposes it was collected. Contact form submissions are kept for up to two years to track correspondence and resolve follow-up queries. Technical and usage data is typically retained for 12–24 months. Where we have a legal obligation to retain records longer, we do so in accordance with UK law.
Once the retention period expires, we securely delete or anonymise the data so it can no longer identify you.
Protecting minors
This site is intended for adults aged 18 and over (18+). We do not knowingly collect personal information from anyone under 18. If you are a parent or guardian and believe your child has provided us with personal data, contact us immediately at [email protected] and we will delete it without delay.
Security measures
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, and unlawful processing. This includes encrypted connections (HTTPS), access controls, and regular security reviews. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this privacy notice from time to time to reflect changes in our practices or legal obligations. When we make significant changes, we will update the date below and, where appropriate, notify you by email or through a notice on the site. We encourage you to review this page periodically.
Last updated: 18 December 2025
Access to this site is restricted to persons aged 18 and over (18+). If you have concerns about how your data is handled, or if gambling is affecting your wellbeing, free and confidential support is available at BeGambleAware.org.
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